CHRONIC CONDITIONS

Nutrition support for chronic conditions

Everyday eating that fits your health needs

We combine diagnoses, test results, medicines and everyday eating to turn your GP’s or specialist’s goals into practical daily meals. Ongoing support considers blood glucose, lipids, blood pressure, nutrition and real life.

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Telehealth Australia-wideEnglish, Mandarin or CantoneseLed by an Accredited Practising Dietitian (APD)

Home-style dinner of steamed fish, stir-fried greens, tofu and rice (AI-generated illustration)
Anna Kong · APD
APD-led care teamWeekday meal feedback · Telehealth
AI-generated illustration
12 years*Related nutrition services began in China in 2014
2V1 dietitian-led support*One Australian APD + one China-based nutrition support team member
Health fund Extras*We can help check your potential APD consultation claim
Licensed Chinese invention patent*Nutrition and exercise recommendation technology

*Health fund eligibility and rebates depend on your Extras policy. Only individual consultations provided personally by an APD who is a recognised provider with your fund may be claimable; weekday meal follow-up is not claimable. Licensed patent: China ZL202310647085.1 (CN116994709B); not an Australian patent or government certification of clinical outcomes.

Key features

Manage several health indicators together — illustrative service scene

Manage several health indicators together

Consider test results, medicines and nutrition needs, alongside sleep, stress and activity.

Proactive weekday meal support — illustrative service scene

Proactive weekday meal support

Starting from the food you normally eat, we check in on meals on working days with practical suggestions on combinations and portions.

Adjust as your health and routine change — illustrative service scene

Adjust as your health and routine change

Update plans for busy workdays, gatherings, travel, symptoms and new test results.

Build skills for longer-term self-management — illustrative service scene

Build skills for longer-term self-management

Learn practical ways to adapt food as health indicators and everyday circumstances change.

WHO IT’S FOR

Who this is for

If you are managing long-term conditions but are unsure how to eat for them, we combine test results, medicines and your doctor’s advice with your routines.

Blood glucose needs ongoing management

For prediabetes, type 2 diabetes or changing blood glucose, get practical guidance on carbohydrates, portions and meal timing.

  • Prediabetes
  • Type 2 diabetes
  • Carb portions

Blood pressure, cholesterol or heart health

For elevated blood pressure or lipids and cardiovascular risk, review food choices as part of a longer-term plan.

  • Blood pressure
  • Cholesterol
  • Heart health

Fatty liver, weight or other metabolic concerns

For fatty liver, insulin resistance, metabolic syndrome, or PCOS/PMOS-related metabolic concerns, combine nutrition with wider health management.

  • Fatty liver
  • Insulin resistance
  • Metabolic syndrome

Several conditions or indicators at once

For glucose, cholesterol, blood pressure, uric acid or weight issues together, balance different food requirements, taking your medicines into account.

  • Blood glucose
  • Cholesterol
  • Blood pressure
  • Uric acid

*For other conditions, we will assess whether our nutrition support is appropriate for you.

HOW IT WORKS

How it works

We review medical information and everyday eating, agree on priorities and keep refining a practical nutrition plan.

  1. STEP 01

    Comprehensive nutrition assessment

    Review diagnoses, tests, medicines, weight and food intake to identify nutrition needs and risks.

  2. STEP 02

    Agree on nutrition priorities

    Set realistic dietary goals aligned with your healthcare team, including relevant glucose, blood pressure or lipid needs.

  3. STEP 03

    Make a practical eating plan

    Translate recommendations into food choices, portions, meal timing and eating out.

  4. STEP 04

    Ongoing weekday meal follow-up

    Actively check in on meals on working days, within your dietitian’s plan.

  5. STEP 05

    Adjust according to changing results

    Review health indicators and diet, then adapt the next stage alongside your medical care.

WHAT’S INCLUDED

What’s included

Ongoing guidance for understanding dietary recommendations, planning daily meals and adapting when health or life changes.

01

Personalised nutrition assessment and eating plan

Review diagnosis, tests, medicines, food preferences and lifestyle, considering activity, sleep and stress as appropriate.

02

Dietary guidance for several health indicators

Balance carbohydrates, salt, fat, fibre and overall nutrients across glucose, lipids, blood pressure, fatty liver, uric acid or weight concerns.

03

Proactive weekday follow-up on mealsCore service

The team follows up on your everyday meals with practical suggestions within your dietitian’s plan; new symptoms or out-of-range readings are passed to your dietitian, and you should contact your doctor.

Anna Kong · APDYour care team follows up on weekdays
04

Home cooking and Australian supermarket shopping

Practical advice on ingredients, labels, cooking and substitutions that fit familiar meals.

05

Eating out, social occasions and busy days

Choose foods and portions for work meals, takeaway, gatherings and travel.

06

Review after monitoring or check-ups

Reassess your food plan as new tests and changes in how you feel become available.

SUPPORT PERIOD

What a support period looks like

Chronic-condition nutrition support is tailored to your health status, test results and daily life. Below are reference priorities for different 30-, 60-, 90- and 180-day support periods. Your dietitian will recommend a period and goals based on your individual needs.

  1. 30 days

    Getting started and building foundations

    Suited to people who want to try a structured approach, have recently been diagnosed, or have mildly abnormal health markers. Complete a comprehensive nutrition assessment, review medical history, medication and test results, and establish baseline records for blood glucose, blood pressure, weight and other relevant measures. Start with everyday meals to reduce hidden sugar, salt and oil, understand how food choices relate to health indicators, and build regular meal and monitoring habits. These 30 days lay a foundation for ongoing health management and future adjustments.

  2. 60 days

    Structured changes

    Suited to people who need systematic changes and whose health markers have not yet reached their targets. Starting from current eating habits and health status, integrate the nutrition plan into everyday life, addressing takeaway, social meals, meal timing and portions. Use monitoring data to refine nutrient balance, while tracking health markers, weight and waist circumference so healthy changes become easier to incorporate. Develop habits for eating out, regular activity and self-monitoring until they become part of daily life.

  3. 90 days

    Fine-tuning and review

    Suited to people who want to continue managing weight and make further progress towards their health-marker goals. Fine-tune the plan around current eating habits and health status, including plateaus, daily routines and physical activity. Refine nutrition in response to trends in blood glucose, blood lipids, blood pressure and weight while working towards personal goals. Any medication change must be assessed and decided by a doctor. Build skills in independently adjusting your eating for stable, long-term self-management.

  4. 180 days

    Long-term maintenance and self-management

    Suited to people who want to manage weight and health markers over the long term. Review weight and health markers, taking into account any medication changes made by your doctor, retain effective strategies and establish a sustainable eating and lifestyle routine. Gradually rely less on daily reminders from your care team and learn to respond independently when life changes, making healthy habits part of everyday life.

Services, support periods and goals depend on your dietitian’s assessment and your medical team’s advice. Nutrition support cannot guarantee specific changes in test results or treatment outcomes.

YOUR CARE TEAM

2V1 Nutrition Support, Backed by Professional Expertise

Each client is supported by one Australian Accredited Practising Dietitian (APD) and one China-based nutrition support team member.

Meet the team
Assessment & plan

Accredited Practising Dietitians (APD)

Responsible for professional nutrition assessment, the development or review of personalised nutrition plans, and matters requiring further professional judgement.

  • Anna Kong
    Anna KongAccredited Practising Dietitian (APD) · Founder
  • Louis Chen
    Louis ChenAccredited Practising Dietitian (APD)
Academic support

Expert Advisors

Academic and professional advisors in nutrition and food science support the team through academic guidance, professional knowledge and service development.

  • Chen Jing
    Chen JingProfessor of Nutrition · Expert Advisor
  • Wu Xiyang
    Wu XiyangProfessor of Food Science · Expert Advisor
Daily follow-up

Nutrition Support Team

China-based nutrition support team members provide weekday meal follow-up and practical day-to-day support within your APD’s plan. They are not Accredited Practising Dietitians.

  • Wang Danqi (Doreen)
    Wang Danqi (Doreen)9 years’ experience

    Focuses on weight management for working and menopausal women, meal follow-up for clients with chronic conditions under APD plans and improving children’s eating habits.

  • Li Lanjie (Elaine)
    Li Lanjie (Elaine)10 years’ experience

    Supports women’s weight management, preconception, PCOS and menopause nutrition, and muscle or weight gain for men.

  • Liu Ping (Apple)
    Liu Ping (Apple)10 years’ experience

    Supports weight management for working women and postnatal mums.

  • Jia Cunmei (Greta)
    Jia Cunmei (Greta)8 years’ experience

    Supports weight management for busy working women and teenagers.

  • Yang Zhao (Yvonne)
    Yang Zhao (Yvonne)6 years’ experience

    Supports weight management for working adults and students, and men’s muscle gain and fat loss.

FREE INITIAL ASSESSMENT

Your first assessment
is free for new clients

Tell us about your health, test results and meals in a short questionnaire to identify the nutrition priorities to discuss first.

01

Get in touch

Message our nutrition team on WeChat (ID: xxxrrr122), WhatsApp or email.
02

Short questionnaire

Spend about 3 minutes describing your eating, health and priorities.
03

Your free assessment

Our team reviews your starting point and discusses the next steps. No obligation to purchase.

Contact us

Tell us which service you are interested in when you get in touch.

WeChat QR code for Nutrition Joy HealthPrefer WeChat?Add our WeChat ID xxxrrr122 or scan the QR code. On your phone, press and hold the code in WeChat.
FAQ

Chronic conditions FAQs

Common questions before getting started. For questions about diagnosis, medication or test results, please also speak with your doctor.

7 questions · select a question to see the answer

Do I need to stop eating rice if I have type 2 diabetes?

Usually not. Many people with diabetes can include rice and other carbohydrates in suitable portions as part of a balanced pattern. We help you plan portions and combinations around your blood glucose, medicines and routine.

Will you change my medication?

No. Medication and treatment targets are set by your GP or specialist. If you take insulin or certain other diabetes medicines, talk to your doctor before making significant changes to how much carbohydrate you eat, as this can increase the risk of low blood glucose or, with SGLT2 inhibitor medicines, a serious condition called ketoacidosis.

How do you adjust advice when my glucose readings change?

Your dietitian looks at patterns in your readings alongside what you have eaten, meal timing and activity, then suggests specific food changes. If your readings are outside the range your doctor has set, or you feel unwell, contact your doctor.

Do I have to record everything I eat?

Not necessarily in detail. Photos or brief notes of your meals on weekdays are usually enough for useful feedback, and we will agree on what works for you.

How is this different from a weight-loss coach?

Our care is led by a dietitian, and plans take into account your diagnosis, test results, medicines and medical advice. Exercise professionals can complement this with activity programs.

Can I get a refund or pause my program?

Yes. If you are unable to continue because of your health, work, family or other personal reasons, you can contact us at any time to end your program early. Fees for services already provided as agreed are not refundable. We will calculate and refund the remaining unused service fees based on the agreed package price and our service records, less a cancellation processing fee of no more than 15% of the unused amount. The initial nutrition assessment is always free, whether or not you continue with the service or request a refund.

If we cannot provide the agreed services or our services do not meet the consumer guarantees under the Australian Consumer Law, we will provide a remedy, refund or other statutory remedy as required by law, and the cancellation processing fee will not apply. Your statutory consumer rights, including applicable cooling-off rights, are not limited.

To pause, please let us know at least 24 hours in advance in normal circumstances; sudden illness, hospitalisation and other emergencies are handled flexibly. Once your pause is confirmed, the paused period does not count towards your used service working days and your remaining service working days are carried forward. See our refund and suspension policy.

Can a family member help my parent take part?

Yes. With your parent’s consent, adult children can join the chat to help communicate and share meals, at no extra cost.